CRM Executive
1 Nos.
95195
Full Time
2.0 Year(s) To 4.0 Year(s)
3.00 LPA TO 4.20 LPA
Marketing / Advertising / MR / PR
Industrial Products/Equipment/Machinery/Projects & Engg
B.Tech/B.E. - Mechanical; BBA / BMS - Marketing
Job Description:
Position: CRM Executive
Location: Pardi
Experience: 2 -4 Years
Industries: Engineering
Responsibilities:
- Act as the primary point of contact for sales team, addressing their queries, resolving issues, and ensuring a positive customer experience.
- Conduct follow-up communications with sales team to ensure satisfaction and assess further needs.
- Maintain and update customer records in the CRM system to ensure accuracy and completeness of information.
- Generate reports and insights from CRM data to support decision-making and improve customer interactions.
- Analyze customer feedback and CRM data to identify trends, common issues, and opportunities for improvement.
- Prepare and present reports on customer satisfaction, retention rates, and CRM performance metrics.
- Contribute ideas for process improvements and work on projects aimed at refining CRM practices.
- Assist in training new team members on CRM tools and best practices.
Required Skills:
- Proficiency in CRM software (e.g., Salesforce, Zoho) and Microsoft Office Suite (Word, Excel, PowerPoint)
- Team player
- Good in communication
- Data Analysis Skills
Required Qualification: - Any Engineering/BBA/MBA - Marketing
Salary :- Upto 4.20 LPA
If you are interested for this opening please send updated resume on same mail with following details.
Total Experience :-
Current CTC :-
Expected CTC :-
Notice Period :-
Key Skills :
Company Profile
Company is into leading manufacturer & exporter of --- tower.
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- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.