Logistics & Customer Relations Manager
1 Nos.
116957
Full Time
2.0 Year(s) To 5.0 Year(s)
4.00 LPA TO 4.80 LPA
Purchase / Logistics / Supply Chain
FMCG/Foods/Beverage
Any - Any Graduation
Job Description:
Position: Logistics & Customer Relations Manager
Location: Surat
Experience: 2 - 5 Years
Industries: FMCG
Responsibilities:
-
Plan and execute daily dispatches for both domestic and export orders.
- Coordinate with packing, production, and warehouse teams to ensure shipments are ready on time.
- Liaise with transporters and courier partners to schedule timely pickups.
- Ensure all required documentation is prepared and accurate, including e-way bills, invoices, and dispatch slips.
- Monitor shipments in transit and promptly address any logistics-related delays or issues.
- Share Lorry Receipts (LR), tracking information, and dispatch updates with customers in a timely manner.
- Maintain professional communication with customers post-dispatch to ensure satisfaction.
- Respond to basic customer queries regarding delivery timelines and shipment documentation.
- Coordinate with internal sales or technical teams to escalate and resolve customer concerns when needed.
- Maintain detailed and accurate records of dispatches, LR logs, and shipment trackers.
- Prepare and update internal reports for audits and operational reviews.
- Collaborate with the accounts team to ensure timely dispatch of invoices where applicable.
Required Skills
-
Strong verbal and written communication skills in English and Hindi/Gujarati
- Proficiency in Microsoft Excel and professional email handling
- Excellent organizational skills with attention to detail and consistent follow-through
- Customer-oriented approach with a polite and professional tone
- Ability to multitask, prioritize tasks effectively, and meet dispatch deadlines
Required Qualification:- Any graduation
Salary :- Upto 4.80 LPA
If you are interested for this opening please send updated resume on cv@qualityhr.co.in or revert on same mail with following details.
Total No. of Years Experience :-
Current CTC :-
Expected CTC :-
Notice Period :-
Key Skills :
Company Profile
It is a leading food color manufacturer offering premium synthetic and natural food colors for diverse ---.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.