Quality Officer

Job Description:

Position:          Quality Officer

Location:         Bhilad near by Vapi

Experience:     3 - 4 Years

Industries:      FMCG

Responsibilities:

• Handle day-to-day customer coordination, order processing, and follow-up for timely delivery.
• Prepare and manage MRN (Material Receipt Note) and maintain proper documentation related to material movement.
• Coordinate with Production, Stores, Dispatch, Quality, and Sales teams to ensure smooth order execution.
• Handle customer complaints, understand the issues, coordinate with the concerned department, and ensure timely resolution.
• Maintain regular communication with customers regarding order status, delivery schedules, quality issues, and other requirements.
• Follow up on pending orders, dispatches, and material-related queries with internal teams and customers.
• Maintain records of customer complaints, corrective actions, and closure status.
• Ensure accurate communication and documentation of customer requirements and feedback.
• Support MIS preparation, reports, and other documentation as required.
• Maintain professional relationships with customers and provide timely responses to their queries.

Required Skills:

• MRN Handling & Documentation
• Customer & Complaint Handling
• Good Communication & Coordination
• MS Excel & Reporting
• Follow-up & Problem Solving

Required Qualification: - B.E/B. Tech - Any

Salary:  Upt 4.80 LPA

If you are interested for this opening please send updated resume same mail with following details.

Total No. of Years Experience :-

Current CTC :-

Expected CTC :-

Notice Period :-